Privacy policy

Privacy Policy - Elkano Imports

What this covers
This policy explains what personal information we collect when you visit elkanoimports.com, make a purchase, or contact us — and how we use it. Our store is powered by Shopify.

What we collect

Contact info - name, email, phone, shipping and billing address
Payment info - processed securely; we do not store your full card number
Order info - what you bought, returned, or browsed
Account info - username, password, preferences
Device and usage info - IP address, browser type, how you navigate the site (collected automatically via cookies)
How we use it

To process and fulfill your orders
To send order confirmations and account notifications
To send marketing emails (you can unsubscribe anytime)
To improve the site and shopping experience
To prevent fraud and keep the site secure
To comply with legal obligations
Who we share it with

Shopify - our platform provider
Payment processors - to handle transactions securely
Shipping providers - to deliver your order
Marketing partners - for advertising, based on your activity (you can opt out — see below)
Legal authorities - if required by law
We do not sell your personal information.

Your rights
Depending on where you live, you may have the right to:

Access the personal information we hold about you
Request we correct or delete it
Receive a copy of your data
Opt out of targeted advertising
To exercise any of these rights, email us at extra@elkanoimports.com. We will not discriminate against you for making a request.

To opt out of targeted advertising based on your browsing activity across sites, [click here]. We also honor the Global Privacy Control signal.

Marketing emails
You can unsubscribe from promotional emails at any time using the link at the bottom of any email. We may still send transactional emails (order confirmations, shipping updates).

Children
This site is not intended for children under 16. We do not knowingly collect their information.

Security
We take reasonable steps to protect your information, but no system is completely secure. Avoid sharing sensitive information over unsecured channels.

Data retention
We keep your information as long as needed to fulfill orders, maintain your account, and meet legal requirements.

International transfers
Your information may be stored or processed outside your country. Where required, we use approved transfer mechanisms such as Standard Contractual Clauses.

Changes
We may update this policy from time to time. Changes will be posted here with an updated date.

Questions?
Email us at extra@elkanoimports.com